Cardinal Fitness Of Champaign - Champaign, IL

This place is horrible. Their staff is rude, and incredibly unprofessional. When a problem with billing came up, They yelled at me on the phone, then hung up - and I don't even have a contract there, I was calling for an elderly couple who now live out of state. When I asked for contact information for management, I WAS REFUSED.

Unbelievably horrible.
Would you recommend this business to a friend? No

Value for money:
Service & support:
Quality:
Location:
Overall rating:		Poor

Clean top of the line equipment, great staff.

Overall rating:

Excellent

Beware of the trainers! Most of them have just gotten certified and don't know themselves the proper training methods and nutrition advice to give. When hiring a trainer, ask for references, certifications, how many years in fitness, i.e. A fitness trainer has become such a hot job because most people are looking for a quick fix to lose weight. The average new trainer is typically a person who has lost weight, gotten certified and then moved on to train others when they themselves don't have the experience required to educate clientele. Hire someone who will educate you so that you can go on with a new fitness lifestyle.any novice can show you how to use a machine or dumbbell.

Overall rating:

Average

My husband and I tried out this gym today. Our own gym of 14 years, closed down. The front desk girl was rude, made unnecessary comments, wasn't helpful at all. Although the place was clean, the equipment was on top of each other. Not enough sit-up machines. We'll continue our search for a new gym, it will not be this one.

Overall rating:

Good

Response from the business owner:
I am representing a large group of physicians, nurses and other medical professionals in our large group who are all current members. We have been there since the very start and utilizing the services of Professional Fitness Coaching, LLC. We currently have 25 medical residents who have had remarkable results with Trae Mullen and his superior professionalism. It is so refreshing to know that the professionals with PFC have such a diverse medical background and experience. You do not see that in other clubs and that holds more value than meets the eye. Shame on the current managers and owner Brad Feinsmith for ousting PFC one week before Christmas due to the greed of the company. We have also been made painfully aware by some of your employees that Brad has threatened their jobs if any other communication transpired between CF employees and those of PFC. We will be terminating all of our memberships this month and training with PFC elsewhere. This termination will be following several others who have all been made aware (and were all made aware by Cardinal employees). This is certainly a prime example of a shady character (Brad Feinsmith), one whom I would never want to be associated with.
Good luck in the future.